This 148-page PowerPoint style PDF report (and accompanying Excel data pack) examines the transformation efforts of Vodafone Group as it both embraces a Happy Piper philosophy through organic and inorganic network investment and experiments in digital services more generally. Vodafone's mixed fortunes and competitive positioning across its developed and emerging markets is assessed, which is supplemented by a broader discussion of these markets' characteristics and prospects.
The report examines Vodafone's service offerings by describing and evaluating its activities across all services areas, from core (e.g. 4G LTE, IPTV) to near-core (e.g. M2M, cloud) and digital (e.g. M-Pesa, Vouchercloud). Partnerships with other industries are evaluated in the Value Network section as well as collaborations with other CSPs such as Weve and its M2M partnership strategy.
The report highlights Vodafone's experience and efforts relative to its peers in technology transformation. This is followed by a deep-dive into its financial results, including how these have been affected by the Verizon Wireless deal.
Key strengths, shortcomings – including its heavy exposure to the struggling European marketplace and lack of a clearly articulated vision in digital services – and strategic priorities are outlined.
Who is it for?
The Telco 2.0 Transformation Index is the world’s first benchmark of Communications Service Providers provides benchmarking and deep analysis, the index reports are designed for:
Telcos and CSP operators (including those covered, those operating in the same markets and telcos operating in other markets)
For vendors either partnering with or wishing to partner with these telcos
Investors seeking to understand where to place their bets with CSPs
Key Benefits
Determine the key drivers of telecoms industry transformation
Clarify Vodafone's performance in specific areas of transformation
Understand Vodafone's relative strengths and weaknesses
Learn from Vodafone's transformation activities
Prioritise transformation projects at your organisation
Determine how your solutions can support Vodafone
Improve your value propositions for Vodafone
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Background: Defining Telco 2.0
Telco 2.0 Transformation Index Overview
Executive summary
Figure 1: Example output - Vodafone's market positioning
Summary findings
Market economics and digital maturity
Telecoms market regulation by country
Telecoms market structure and growth by country
Market share position by country/segment
Share gain/loss analysis by country/segment
Strategic positioning by country/segment
Operating company portfolio analysis
Competitor analysis by market/segment
Customer base analysis (pre-pay and post-pay) vs competitors
Customer churn rates vs competitors
Brand strength vs competitors
Customer engagement vs competitors
Figure 2: Example output - Vodafone's growing presence in fixed
Summary findings
6 service offering categories defined:
Core services
Vertical industry solutions
Infrastructure services
Embedded communications (including M2M)
Third-Party business enablers (including identity, marketing, advertising, payments)
OTT services
Telco 2.0 services strategies defined – ‘Happy Piper’ and ‘Service Provider’
Vodafone’s Telco 2.0 services strategy
Summary performance by service offering category
Evaluation of specific services within each service category
Figure 3: Example output - Vodafone's partnerships in financial services
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Best-Practice examples |
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Figure 4: Example output - Vodafone's technology partnership model
Summary findings
Technology objectives and priorities
Commercial and technology alignment
Technology skills, processes, and partnerships
Technology execution: speed and ability to meet objectives
Technology positioning vs other CSPs
Figure 5: Example output - Verizon Wireless deal's financial implications
Summary findings
Financial performance: profitability, return on investment, debt position, capital intensity
Finance and Telco 2.0 strategy alignment: use of Telco 2.0 metrics
Revenue Model: ability to protect Telco 1.0 revenues and grow Telco 2.0 revenues
Cost Model: Capital investment and operating cost levels including revenue per employee
Format and pricing
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Return to the Telco 2.0 Transformation Index home page, or see more on the Benchmarking report, Telefonica, Vodafone, AT&T, Verizon, Singtel and Ooredoo deep-dive reports.
ADSL, broadband, Cable & Wireless Worldwide, cloud computing, customer churn, digital services, enterprise services, FTTH, GDSP, Global Data Services Platform, IaaS, IPTV, Kabel Deutschland, LTE, M2M, managed hosting, messaging, mHealth, mobile advertising, mobile payments, mobile wallet, M-Pesa, new business models, NFC, One Net, ONO, OTT, Pay TV, post-pay, pre-pay, private cloud, Project Spring, SaaS, Safaricom, SmartPass, SMBs, Telco 2.0, TelstraClear, Verizon Wireless, Vodacom, Vodafone Red, Vodafone Ventures, Vodafone xone, voice, VoIP, Vouchercloud, Weve.
Partnership Strategy