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New Digital Economics EMEA Executive Brainstorm Nov 2011


Post Event Downloads & Analysis

This page contains summary reports and all available stimulus presentations from the EMEA New Digital Economics Brainstorm which took place on the 8-10 November 2011 at The Guoman Tower Hotel, London (Agenda reminder here).

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Tower Bridge London Telco 2.0 November 2011

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  Vodafone CIO: 2012 a big year for customer data, analytics, and M-Commerce
Albert Hitchcock, Vodafone's Group CIO, believes there will be significant developments in customer experiece and M-Commerce (mobile money and advertising) starting in 2012, driven by improved use of customer data and analytics. He describes Vodafone's approach and early learning in a video interview from our recent New Digital Economics EMEA Brainstorm held in London. (Published January 2012, Foundation 2.0)

Albert Hitchcock Vodafone Group CIO
  Event Votes Pack, EMEA November 2011
Charts and analysis of the delegate votes from the EMEA Brainstorm in November 2011. 63 pages, powerpoint format. (December 2011)

APAC and EMEA Telco 2.0 Image
  Digital Entertainment 2.0: Report and analysis of the event
Digital Entertainment 2.0: A summary of the findings of the Digital Entertainment 2.0 workshop, 8th November 2011, held in the Guoman Hotel, London.

Digital Entertainment 2.0: Event Summary Analysis Presentation
  Telco 2.0: Report and analysis of the event
Telco 2.0: Event Summary Analysis. A summary of the findings of the Telco 2.0 Executive Brainstorm, 9th November 2011, held in the Guoman Tower Hotel, London. The Brainstorm explored telcos’ strategic options to grow in the fast changing digital economy. It also considered how telcos can defend their core voice and messaging business, while also examining the steps they can take to improve the customer experience.

Telco 2.0: Event Summary Analysis Presentation
  M-Commerce 2.0: Report and analysis of the event

M-Commerce 2.0: Event Summary Analysis. A summary of the findings of the M-Commerce 2.0 Executive Brainstorm, 10th November , held in the Guoman Hotel, London. Part of an international research and events programme, run with the support of the World Economic Forum, the Brainstorm explored the principles of personal data in the context of ‘M-Commerce 2.0’ – creating mechanisms that put the user in control of their data, helping the individual to generate value from that data, reducing friction and transaction costs in day-to-day ‘B2B2C’ commercial processes. (December 2011, Executive Briefing Service, Dealing with Disruption Stream)

M-Commerce 2.0: Event Summary Analysis Presentation
  Cloud 2.0: Report and analysis of the event

Cloud 2.0: Event Summary Analysis. A summary of the findings of the Cloud 2.0 Executive Brainstorm, 10th November 2011, held in the Gouman Tower Hotel, London. The Brainstorm explored telcos’ strategic options to grow in the fast changing digital economy. It also considered how telcos can defend their core voice and messaging business, while also examining the steps they can take to improve the customer experience. (November 2011, Executive Briefing Service, Cloud & Enterprise ICT Stream)

Cloud 2.0: Event Summary Analysis Presentation
  CDN 2.0: Report and analysis of the event

CDN 2.0: Event Summary Analysis. A summary of the findings of the CDN 2.0 session, 10th November 2011, held in the Guoman Hotel, London

CDN 2.0: A Summary of Findings of the CDN 2.0 Session Presentation
  M2M 2.0: Report and analysis of the event
M2M 2.0: Event Summary Analysis: A summary of the findings of the M2M 2.0 session, 10th November 2011, held in the Guoman Hotel, London

M2M 2.0: Event Summary Analysis Presentation
  Digital Entertainment 2.0: The Evolving Licensing Landscape (STL Presentation)
Digital Entertainment 2.0: The Evolving Licensing Landscape. Presentation by Keith McMahon, STL Partners/Telco 2.0, at the EMEA Executive Brainstorm in November 2011.

Digital Entertainment: The Evolving Licensing Landscape Presentation
  Digital Entertainment 2.0: Netflix: Before and After (The Diffusion Group Presentation)
Digital Entertainment 2.0: Netflix: Before and After. Presentation by Colin Dixon, Senior Partner, The Diffusion Group, at the EMEA Executive Brainstorm in November 2011.

Digital Entertainment: Netflix: Before and After Presentation
  Digital Entertainment 2.0: TV Everywhere Solutions (The Diffusion Group Presentation)
Digital Entertainment 2.0: TV Everywhere Solutions. Presentation by Colin Dixon, Senior Partner, The Diffusion Group, at the EMEA Executive Brainstorm in November 2011.

Digital Entertainment: TV Everywhere Solutions Presentation
  Digital Entertainment 2.0: New Connected TV Devices (The Diffusion Group Presentation)
Digital Entertainment 2.0: New Connected TV Devices. Presentation by Colin Dixon, Senior Partner, The Diffusion Group, at the EMEA Executive Brainstorm in November 2011.

Digital Entertainment: New Connected TV Devices Presentation
  Digital Entertainment 2.0: Consumers and Piracy (The Diffusion Group Presentation)
Digital Entertainment 2.0: Consumers and Piracy. Presentation by Colin Dixon, Senior Partner, The Diffusion Group, at the EMEA Executive Brainstorm in November 2011.

Digital Entertainment: Consumers and Piracy Presentation
  Telco 2.0: New Roles, Relevance and Revenues (STL Partners/Telco 2.0 Initiative Presentation)
Telco 2.0: New Roles, Relevance and Revenues. Presentation by Simon Torrance, CEO, STL Partners/Telco 2.0 Initiative, summarising the impact of Internet Players, new growth opportunity areas, and best use of current assets. Presented at the EMEA Executive Brainstorm, November 2011.

Telco 2.0 Nov 2011 New Roles, Relevance and Revenues
  Telco 2.0: Understanding Telco 2.0 opportunities and how to realise them (STL Presentation)
Telco 2.0: Understanding Telco 2.0 opportunities and how to realise them.  Presentation by Chris Barraclough, STL Partners/Telco 2.0 Initiative at the EMEA Executive Brainstorm (November 2011, Executive Briefing Service, Transformation Stream.)

Telco 2.0 Nov 2011 Understanding Telco 2.0 opportunities and how to realise them
  Telco 2.0: Innovators Showcase: The Value of Smart Networks and Services to Mobile Operators (Tellabs Presentation)
Telco 2.0: Innovators Showcase: The Value of Smart Networks and Services to Mobile Operators  Presentation by Pankaj Shroff, Director of Strategy, Tellabs Office of CTO, at the EMEA Executive Brainstorm in November 2011.

Telco 2.0: Innovators Showcase: The Value of Smart Networks and Services to Mobile Operators
  Voice 2.0: Strategic Threats and Opportunities
Voice & Messaging 2.0: Strategic Threats and Opportunities, Presentation by Phil Laidler, Director, Consulting, STL Partners. Which of the disruptors - Apple, Facebook, Google, Skype - is the biggest menace? Presented at EMEA Brainstorm, November 2011.
 Strategic options for telcos - resisting the disruptors in voice
  Voice 2.0: Disrupting the Telcos with Rebtel (Rebtel Presentation)
Voice & Messaging 2.0: Disrupting the telcos with Rebtel, Presentation by Andreas Bernstrom, CEO, Rebtel. Will smartphones bring a wave of mobile VoIP disruption? Presented at EMEA Brainstorm, November 2011.
 The adventures of a voice rebel
  Voice 2.0: RCS-e - the next generation of communications services (Vodafone/Deutsche Telekom Presentation)
Voice & Messaging 2.0: RCS-e, the new generation of communications services?, Presentation by Cenk Serdar, Director, Data and Communications Services, Vodafone Group, and Rainer Deutschmann, SVP Core Telco Products, Deutsche Telekom. Is RCS-e our future? And if so, what kind of future? Presented at EMEA Brainstorm, November 2011.
 Strategic options for telcos - resisting the disruptors in voice
  Telco 2.0: Innovators Showcase: RCS-e as Telco’s own OTT Platform Mobile CRM Case Study (Solaiemes)
Telco 2.0: Innovators Showcase: RCS-e as Telco’s own OTT Platform Mobile CRM Case Study Presentation by Jose M Recio, Solaiemes, at the EMEA Executive Brainstorm in November 2011.

Telco 2.0: Innovators Showcase: RCS-e as Telco’s own OTT Platform Mobile CRM Case Study
  Customer Experience 2.0: The IT Department's view of Telco 2.0 (Vodafone Presentation)
Customer Experience: An IT View of Telco 2.0 Vodafone Group CIO Albert Hitchcock describes the world's biggest carrier by revenue's massive IT transformation program. Presentation from EMEA Brainstorm, November 2011.
  Customer Experience 2.0: Back to the Future of Voice (BT Presentation)
Customer Experience: Back to the Future of Voice. Colin Lees of BT on the future of the UK voice service and the transformation of BT's service platform. Presentation from EMEA Brainstorm, November 2011. (November 2011, Executive Briefing Service, Cloud & Enterprise ICT Stream)
  Customer Experience 2.0: Delivering the Product Experience (Tribold Presentation)
Customer Experience: Delivering the Product Experience. Tribold VP Ernest Margitta presents a case study of how to defeat "product and service management chaos" at Sky TV. Presentation from EMEA Brainstorm, November 2011
  Customer Experience 2.0: Orange Device Experiences (Orange Presentation)
Customer Experience: Orange Devices Experience. Yves Maitre, SVP Mobile Multimedia & Devices, on evolving from the walled garden to the app store to the "digital coach". Presentation from EMEA Brainstorm, November 2011.
  Telco 2.0: Innovators Showcase: BlueVia Update (BlueVia Presentation)
Telco 2.0: Innovators Showcase: BlueVia Update. Presentation by James Parton, Head of BlueVia Marketing, Telefonica, at the EMEA Executive Brainstorm in November 2011.

Telco 2.0: Innovators Showcase: RCS-e as Telco’s own OTT Platform Mobile CRM Case Study
  Customer Experience 2.0: Learning from Amazon? (STL Presentation)
Customer Experience 2.0: Learning from Amazon?, Presentation by Phil Laidler, Director, Consulting, STL Partners. Can we learn from Amazon, or are we facing the fall of the Telco Empire at the hands of the OTT Invaders? Presented at EMEA Brainstorm, November 2011. Fall of the Telco Empire?
  Customer Experience 2.0: Hosted Unicomms for Business - a major opportunity (Cisco Presentation)
Customer Experience 2.0: Hosted Unicomms for Business, Presentation by Fabio Gori, Head, SP Marketing, EMEA, Cisco Systems. Sizing the opportunity of business communications in the cloud. Presented at EMEA Brainstorm, November 2011. (November 2011, Executive Briefing Service, Cloud & Enterprise ICT Stream) Understanding SMBs and enterprises' needs
  Customer Experience 2.0: NFC, the next mobile revolution? (STL Presentation)
Customer Experience 2.0: NFC, the next mobile revolution?, Presentation by Daniel Gurrola, VP Consumer Mobile Strategy, Orange. NFC should be a platform for a new generation of applications and services that will transform the industry. Presented at EMEA Brainstorm, November 2011.
 Fall of the Telco Empire?
  Telco 2.0: Innovators Showcase: Macheen Presentation
Telco 2.0: Innovators Showcase: Macheen Presentation Presentation by Richard Schwartz, CEO of Macheen, at the EMEA Executive Brainstorm in November 2011.

Telco 2.0: Innovators Showcase: Macheen Presentation
  M-Commerce 2.0: Intro to M-Commerce (STL Partners Presentation)
M-Commerce 2.0: Intro to M-Commerce. Presentation by Simon Torrance, CEO of STL Partners; Harnessing Personal Data to Revolutionise customer engagement and transactions. Presented at the EMEA Brainstorm, November 2011. (Foundation 2.0, Executive Briefing Service, Dealing with Disruption Stream)

M-Commerce EMEA Nov 2011 Simon Torrance


  M-Commerce 2.0: How Connected Devices are Changing Consumer Behaviour (Nielsen Presentation)
M-Commerce 2.0: How Connected Devices are Changing Consumer Behaviour.  Presentation by David Gosen, Nielsen, at the EMEA Executive Brainstorm in November 2011. (Executive Briefing Service, Dealing with Disruption Stream)

M-Commerce 2.0: How Connected Devices are Changing Consumer Behaviour
  M-Commerce 2.0: M-Commerce Value Chain (Telefonica Presentation)
M-Commerce 2.0: M-Commerce Value Chain.  Presentation by Tim Sefton, Telefonica at the EMEA Executive Brainstorm in November 2011.

M-Commerce 2.0: M-Commerce Value Chain
  M-Commerce 2.0: Location, Context and Behaviour (Placecast Presentation)
M-Commerce 2.0: Location, Context and Behaviour: Consumers and Advertisers Perspectives on Location-based Marketing  Presentation by Alistair Goodman, CEO Placecast at the EMEA Executive Brainstorm, in November 2011. Mobile phones may be the last point of influence before purchase, and data from mobiles can also possibly confirm if consumers are near or in a store.

M-Commerce 2.0: Location, Context and Behaviour: Consumers and Advertisers Perspectives on Location-based Marketing
  M-Commerce 2.0: Visa's Global Investments in Digital Payments (Visa Presentation)
M-Commerce: 2.0 Visa's Global Investments in Digital Payments.  Presentation by Mary Carol Harris, Visa, at the EMEA Executive Brainstorm, November 2011.

M-Commerce: 2.0 Visa's Global Investments in Digital Payments
  M-Commerce 2.0: Example from Orange (Orange Presentation)
M-Commerce 2.0: Examples from Orange  Presentation by Nicolas de Cordes, Orange, at the EMEA Executive Brainstorm in November 2011.

M-Commerce 2.0: Examples from Orange
  M-Commerce 2.0: Privacy - From Threat to Opportunity (Telefonica Presentation)
M-Commerce 2.0: Privacy - From Threat to Opportunity  Presentation by Dr. Richard Benjamins, Telefonica, at the EMEA Executive Brainstorm in November 2011. Describes how you can turn customer information into a true competitive advantage. 

M-Commerce 2.0: Privacy - From Threat to Opportunity
  M-Commerce 2.0: Personal Data 2.0, Kaliya Hamlin ( Personal Data Ecosystem Consortium Presentation)
M-Commerce 2.0: Personal Data Ecosystem  Presentation by Kaliya Hamlin, Personal Data Ecosystem Consortium, at the EMEA Executive Brainstorm in November 2011. Describes how individuals must be at the center of their own data lives and covers Accountability "Trust" Frameworks.

M-Commerce 2.0: Personal Data Ecosystem
  M-Commerce 2.0: Qiy - Trusted Framework (Qiy Foundation Presentation)
M-Commerce 2.0: Qiy - Trusted Framework  Presentation by Maarten Louman, Qiy Foundation, at the EMEA Executive Brainstorm in November 2011.

M-Commerce 2.0: Qiy - Trusted Framework
  M-Commerce 2.0: Privowny Presentation
M-Commerce 2.0: Privowny. Presentation by Hervé Le Jouan, Founder & CEO, Privowny, at the EMEA Executive Brainstorm in November 2011. Describes how the Digital world relies on information collection and behavioral tracking.

M-Commerce 2.0: Privowny
  Cloud 2.0: Market Sizes, Shares and Opportunity Overview (STL Presentation)
In Cloud 2.0, Cloud Services: Where's the money? Presentation by Andrew Collinson, Research Director, STL Partners, outlining cloud services definitions (VPC, IaaS, Paas, Saas), market sizes, main telco operators and market share projections. Presented at EMEA Brainstorm, November 2011. (November 2011, Executive Briefing Service, Cloud & Enterprise ICT Stream)

Cloud EMEA Nov 2011
  Cloud 2.0: Cloud services and the Olympics (BT Presentation)
In Cloud 2.0, Cloud Services: Where's the money? Presentation by Stuart Hill, VP London Olympics 2012 Programme, BT Group. Outlined the role of Cloud in provisioning for 'the greatest show on earth' - The Olympics. Presented at EMEA Brainstorm, November 2011. (November 2011, Executive Briefing Service, Cloud & Enterprise ICT Stream)

Cloud EMEA Nov 2011 BT Olympics
  Cloud 2.0: Telcos role in Cloud Services (Telenor Presentation)
In Cloud 2.0, Cloud Services: Where's the money? Presentation by Frank Elter, Business Development, Telenor Norway. Covers Telenor's approach to cloud services for SMEs and new research on a new segment of internet / cloud users. Presented at EMEA Brainstorm, November 2011. (November 2011, Executive Briefing Service, Cloud & Enterprise ICT Stream)

Cloud EMEA Nov 2011 Telenor Telcos Role
  Cloud 2.0: Cloud services in the financial sector (BT Presentation)
In Cloud 2.0, Cloud Services: Where's the money? Presentation by Peter Roe, Strategy & Market Insights, Global Banking & Financial Markets, BT. Outlines Cloud services in global banking and financial markets. Presented at EMEA Brainstorm, November 2011. (November 2011, Executive Briefing Service, Cloud & Enterprise ICT Stream)

Cloud EMEA Nov 2011 BT Financial Sector
  Cloud 2.0: Creating an integrated experience (Colt Presentation)
In Cloud 2.0, Cloud Services: Where's the money? Presentation by Mirko Voltolini, Director, Network Design & Architecture, Colt Technology Services. Outlining customer challenges and how to create an integrated experience. Presented at EMEA Brainstorm, November 2011. (November 2011, Executive Briefing Service, Cloud & Enterprise ICT Stream)

Cloud EMEA Nov 2011 Colt Mirko Voltolini
  Cloud 2.0: Cloud Services (Vodafone Presentation)
In Cloud 2.0, Cloud Services: Where's the money? Presentation by Robert Brace, Head of Cloud Services, Vodafone Group. Describes Cloud Services at Vodafone. Presented at EMEA Brainstorm, November 2011. (November 2011, Executive Briefing Service, Cloud & Enterprise ICT Stream)

Cloud EMEA Nov 2011 Vodafone Cloud Services
  CDN 2.0: Introduction to CDNs/ADNs (STL Presentation)
In CDN 2.0: Content and Application Delivery Networks, New Mobile and Federated CDN/ADN Opportunities. Introduction by Dean Bubley, Senior Associate, STL Partners, introducing CDNs/ADNs and key questions. Presented at EMEA Brainstorm, November 2011. (Executive Briefing Service, Future Networks Stream)

CDN Intro small STL Partners Nov 2011
  CDN: The Value of Scaling CDN & the Role of Telco Federation (Cisco Presentation)
CDN: The Value of Scaling CDN & the Role of Telco Federation. Presentation by Paolo Campoli, Head of SP Architectures and Regional CTO, Cisco EMEAR, at the EMEA Executive Brainstorm in November 2011.

CDN: The Value of Scaling CDN & the Role of Telco Federation Presentation
  Mobile CDNs 2.0: Opportunities and Challenges (STL Presentation)
In CDN 2.0: Content and Application Delivery Networks, New Mobile and Federated CDN/ADN Opportunities. Presentation by Dean Bubley, Senior Associate, STL Partners, on key opportunities and challenges for Mobile CDNs. Presented at EMEA Brainstorm, November 2011. (Executive Briefing Service, Future Networks Stream)

CDN Intro small STL Partners Nov 2011
  Digital Money 2.0: Overview and Introduction (STL Partners Presentation)
In Digital Money 2.0. Presentation by Charmaine Oak, Senior Associate Analyst, Digital Money, STL Partners, covering market definitions and an analytical framework for digital money business models. Presented at EMEA Brainstorm, November 2011.

Digital Money 2.0 small STL Partners Nov 2011
  Digital Money 2.0: a vision of the future of M-Commerce (ClickandBuy Presentation)
In Digital Money 2.0. Presentation by Stefan Reinhardt, SVP Mechant Services, ClickandBuy (a Deutsche Telekom company), covering a background to the company, state of the market in Germany, and its future vision for the market. Presented at EMEA Brainstorm, November 2011.

OS Wars small STL Partners Nov 2011
  Digital Money 2.0: Innovators Showcase: Mastercard Mobile (Cellum presentation)
Digital Money 2.0: Innovators Showcase: Mastercard Mobile. Presentation by Janos Koka, CEO, Cellum Global, at the EMEA Executive Brainstorm in November 2011.

Digital Money 2.0: Innovators Showcase: Mastercard Mobile Presentation
  OS Wars, part of the 'Great Game' (STL Partners Presentation)
In Amazon, Apple, Facebook, Google, Skype - the Great Game. Presentation by Horace Dediu, Senior Analyst, STL Partners, covering OS market shares, dynamics, and catalysts of change. Presented at EMEA Brainstorm, November 2011.

OS Wars small STL Partners Nov 2011
  Patent Wars, part of the 'Great Game' (STL Partners Presentation)
In Amazon, Apple, Facebook, Google, Skype - the Great Game. Presentation by Keith McMahon, Senior Analyst, STL Partners, covering key patent wars between the leading technology players and telcos. Presented at EMEA Brainstorm, November 2011.

Cloud EMEA Nov 2011 BT Financial Sector
  The 'Great Game' - Google, Apple, Facebook, Skype, Amazon (STL Presentation)
In Amazon, Apple, Facebook, Google, Skype - the Great Game. Presentation by Chris Barraclough, Chief Strategist and MD STL Partners, covering some of the key insights from the Telco 2.0 Strategy Report  Dealing with the 'Disruptors': Google, Apple, Facebook, Microsoft/Skype and Amazon. Presented at EMEA Brainstorm, November 2011.

Cloud EMEA Nov 2011 BT Financial Sector
  M2M 2.0: Previous Findings & Session 1 (Beecham Research Presentation)
M2M 2.0: Previous Findings & Session 1. Presentation by Robin Duke-Woolley, CEO, Beecham Research, at the EMEA Executive Brainstorm in November 2011.

M2M 2.0: Previous Findings & Session 1 Presentation
  M2M 2.0: New Business Models for Service Enablers (Deutche Telekom) Presentation)
M2M 2.0: Service Enablers - New Business Models Needed, Presentation by Sven Krey, Head of Sales Development, M2M Competence Centre, Deutsche Telekom. Business model challenges facing operators in M2M and how DTAG is facing them. Presented at EMEA Brainstorm, November 2011.
 M2M connections explode, prices plunge
  M2M 2.0: Strategies and business models (KPN Presentation)

M2M 2.0: Strategies and Business Models, Presentation by Helene Hartlief, M2M Marketing Manager, KPN. Describes KPN's approach to monetising their investments in M2M. Presented at EMEA Brainstorm, November 2011.

Cloud EMEA Nov 2011 Colt integrated experience
  M2M 2.0: M2M Innovation Case Studies, Implications for BSS (CSG International Presentation)
M2M 2.0: M2M Innovation Case Studies, Implications for BSS. Presentation by David Heaps, CSG International, at the EMEA Executive Brainstorm in November 2011.

M2M 2.0: M2M Innovation Case Studies, Implications for BSS Presentation
  M2M 2.0: Out-Smarted? (Arkessa Presentation)
M2M 2.0: Out-Smarted? Presentation by Paul Green, Arkessa, at the EMEA Executive Brainstorm in November 2011.

M2M 2.0: Out-Smarted? Presentation
  M2M 2.0: Smart Home – Enabled by Mobile (GSMA Presentation)
M2M 2.0: Smart Home – Enabled by Mobile. Presentation by Svetlana Grant, GSMA, at the EMEA Executive Brainstorm in November 2011.

M2M 2.0: Smart Home – Enabled by Mobile Presentation
 
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