Personal Data 2.0: Industry fails Carrier IQ test
publication date: Dec 7, 2011
PDF of analysis on the debacle with Sprint, AT&T and T-Mobile US over Carrier IQ’s phone diagnostic software highlights the pitfalls and opportunities of monitoring user behaviour, controlling mobile broadband networks and working with personal data – a key enabler of the new digital economy and new telco business models. This is our analysis of the issues and key lessons. (December 2011)
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