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Full Article: Retail Services 2.0: Digital Natives – how to serve a new breed of customer; Executive Briefing Special

publication date: May 27, 2009
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A write up and analysis of new research plus participants' and speakers' views at the May 2009 Telco 2.0 Executive Brainstorm exploring the challenges of making telcos better retailers. (May 2009)



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  • Access to Telco 2.0™ analyst support so that you can validate assumptions / discuss key thoughts and options

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