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Voice & Messaging

How can telcos defend and extend Voice and Messaging revenues, and what strategies are other players employing to create new services and new value? Please see below for current content, and for future content please see here.

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  Facebook + WhatsApp + Voice: So What?
  Cisco, Microsoft, Google, AT&T, Telefonica, et al: the disruptive battle for value in communications
  Self-Disruption: How Sprint Blew It
  Communications Services: What now makes a winning value proposition?
  The Future Value of Voice and Messaging
  The Great Compression: surviving the 'Digital Hunger Gap'
  Sprint-Softbank: how it will disrupt the US market
  A Practical Guide to Implementing Telco 2.0
  Europe's brutal future: Vodafone and Telefonica hit hard
  European Mobile: The Future's not Bright, it's Brutal
  Innovation Strategies: Telefonica 2.0 Vs. Vodafone 2.0
  Euro telcos: fiddling while the platform burns?
  Strategy 2.0: Lessons from Vodafone’s success in European SMB Communications
  Dealing with the 'Disruptors': Google, Apple, Facebook, Microsoft/Skype and Amazon (Updated Extract)
  Your Text is on Fire: OTT's to burn 40% SMS revenue by 2015
  Voice 2.0: Strategic Threats and Opportunities
  Voice 2.0: Disrupting the Telcos with Rebtel (Rebtel Presentation)
  Voice 2.0: RCS-e - the next generation of communications services (Vodafone/Deutsche Telekom Presentation)
  Customer Experience 2.0: Back to the Future of Voice (BT Presentation)
  Customer Experience 2.0: Hosted Unicomms for Business - a major opportunity (Cisco Presentation)
  Apps & Telco APIs 2.0: their role vs Facebook, Skype, and iMessage
  Apple iCloud/iOS: Killing SMS Softly?
  Strategy 2.0: What Skype + Microsoft means for telcos
  Is Ribbit worth $105m to BT yet?
  Enterprise Voice 2.0: Ecosystem, Species and Strategies
  Voice & Messaging 2.0: New API Use Cases
  Telenor’s Voice 2.0 Strategy: ‘Mobilt Bedriftsnett’ Case Study
  Voice and Messaging 2.0: Innovators' Directory 2009
  Google Voice: one of the key battlegrounds for Telcos
  Voice 2.0: Beyond ‘Unified Communications’
  The Toolkit of Voice 2.0 - Linux, Asterisk, OpenSER
  IfByPhone: a Two-Sided Voice Platform: "like with phones"
  Defining the Digital Generation: Young Today, Grey Tomorrow
  The Digital Generation: Introducing the Participation Imperative Framework
  Consumer voice and messaging 2.0 - understanding and meeting user needs
  Voice telephony: death or glory?
  BT and Ribbit's evolving platform strategy
  Vodafone: Too much data, not enough vo and fone?
  Voice and Messaging 2.0