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Research Overview

"85% of senior execs said the current telco business model will no longer deliver sufficient growth." Telco 2.0 Survey, November 2008

Our research addresses new growth opportunities and is based around the Telco 2.0 'two-sided' telecoms business model concept illustrated (see explanatory slideshow here for further explanation). The research is organised in categories relating to the model which are described in the table below.

Telco 2.0™ 'two-sided' telecoms business model

Telco 2.0™ 'two-sided' telecoms business model

For the plan of Future briefings please see here.

Telco 2.0 Category and Link

Key Subjects

Strategy / Industry

The main forces acting on the Industry and their consequence for Two-Sided Business Models in Telecoms. Includes: Capital Markets, Big National Infrastructure, Economy, Green Technology, Mobile Broadband, Digital Content, Emerging Markets.

 End-User Services

The impact of new business models and related forces on Growth and Defence Opportunities in Voice, Messaging, and Data / Broadband Services, and specifically the design and development of new products and services. Subjects include "The Digital Generation" and "Voice and Messaging 2.0."

B2B Platform Services

New B2B Platform Services leverage telcos’ voice, messaging, data and broadband connectivity assets to help ‘upstream’ organisations (enterprises, SME’s and government) interact more effectively and efficiently with ‘downstream’ end-users (consumers, enterprises, SME’s and government) in the following business process areas. Identity, Authentication and Security; Marketing and Advertising, Digital Content Distribution; Offline Logistics; Transactions (billing and payments); and Customer Care.

Enablers and APIs

What are the collective Industry enablers required for Two-Sided Business Models? Includes: Open API Commercial Models, Industry Frameworks, Regulation and Standards, Developers.

Technology and Devices

The Technical Infrastructure required to deliver Two-Sided Telecoms Business Models. Includes: Reference Architecture, Exploiting Customer Data, OSS/BSS on Demand, Network Provisioning/Activation on Demand, Devices, Mobile, CPE.

Operational Agility

Building the low cost transaction platform required to sustain Two-Sided Business models. Includes: Network Sharing, Outsourcing, BPR, Organisational Restructure.

Future Content

For future content please see here.